The primary aim of NMBS is to enable our members to get the best possible deal from suppliers by offering them a very cost effective route to the independent market place.
Andy Hextall
Head of IT, NMBSInstantly, I recognised what I thought was leadership was wrong as I was micro-managing everyone. I have since delegated works to teams who are now doing tasks and confident enough to answer questions without referring back to me or interrupting my day - showing that I am not needed to support them as much as I thought or they thought. This has given me more time to explore the strategic matters that I should be working on to help drive and grow the business.
Andy Hextall
Head of IT, NMBSI have restructured and re-organised two departments and the way that I manage them and how they operate and support the business. This has revolutionised what we do and improved our efficiencies and levels of customer service.